Factor 5: Subtle Control
nManagement establishes
checkpoints
–Prevents instability, ambiguity, and tension from turning
into chaos
nEmphasis on self-control, control
by peer pressure, control by love = “subtle control”
nManagement responsible for:
–Selecting team members
for balanced team
–Creating an open
working environment
–Encouraging engineers
to go out in the field
–Establishing rewards
based on group performance
–Tolerating and
anticipating mistakes
–Encouraging suppliers
to become self-organizing
